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Click here to learn more
Click here to learn about HRSD's New Billing System. Click here to see a sample of the new HRSD bill.
Enroll now for NEW free Automatic Payment Option and Expanded Web Payment Options! We apologize for any inconveniences caused by the launching of our new system. These include delays in sending some bills and an inability to draft some AutoPay accounts. We now ask that all AutoPay customers make their payments on our Web site or by mail. Any late fees or finance charges incurred due to delayed drafts will be waived. Thank you for your patience and understanding as we implement our new system. If you have questions regarding your account we suggest you send an e-mail to customerinquiry@hrsd.com. If you prefer to telephone, the best times are Wednesday, Thursday, or Friday from 9:00 a.m. to 11:30 a.m. or from 2:00 p.m. to 4:30 p.m., when our call volume is typically lower. We deeply regret that some customers may experience difficulties in reaching us due to our high call volume. We will continue to add new electronic services and updated information. Please let us know what you think of our new features and what additional information you would like to access through this site by sending a message to writeus@hrsd.com. |
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Hampton Roads Sanitation District - HRSD © 2006 Main Office - 1436 Air Rail Avenue - Virginia Beach, Va 23455 or P.O. Box 5911 - Virginia Beach, Va 23471-0911 Phone: 757-460-2261 |
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