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Contact Us
| Mail payments to: |
HRSD
PO BOX 1651
NORFOLK VA 23501-1651 |
Customer Service Building (HRUBS)
1440 Air Rail Avenue
Virginia Beach, VA 23455
757-460-2491 (in Hampton Roads)
OR toll-free: 1-888-ASK HRUBS (1-888-275-4782)
customerinquiry@hrsd.com
HRSD Main Office
1436 Air Rail Avenue
Virginia Beach, VA 23455
757-460-2261
Mailing Address
HRSD
P.O. Box 5911
Virginia Beach, VA 23471-0911
After-Hours HRSD Emergencies:
Peninsula - 757-874-3979
South Hampton Roads - 757-460-3200
Middle Peninsula - 1-877-261-8411
| For local sewer issues: |
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During Business Hours |
After Business Hours |
| Chesapeake |
757-382-CITY |
757-382-3550 |
| Hampton |
757-727-8311 |
757-727-8311 |
| Newport News |
757-269-2750 |
757-247-2500 |
| Norfolk |
757-823-1000 |
757-823-1000 |
| Poquoson |
757-868-3590 |
757-868-3501 |
| Portsmouth |
757-393-8561 |
757-393-8561 |
| Suffolk |
757-514-7000 |
757-514-7034 |
| Virginia Beach |
757-385-1400 |
757-385-3111 |
| Williamsburg |
757-220-6140 |
757-220-6196 |
| Gloucester |
804-693-4044 |
804-693-3890 |
| Isle of Wight |
757-365-6284 |
757-357-2151 |
| James City |
757-229-7421 |
757-566-0112 |
| King William |
804-769-0999 |
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| Middlesex |
804-758-2779 |
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| York |
757-890-3773 |
757-890-3773 |
NOTE: HRSD does not provide your drinking water. If you have a water meter or pipeline emergency, please call the number for your locality listed below:
Directions to HRSD Main Office Complex
From I-64:
- Take Exit 282 toward CHESAPEAKE BAY/BRIDGE - TUNNEL.
- Merge onto VA-166 N/NORTHAMPTON BLVD/US-13 N. (Travel about 1 mile.)
- Turn LEFT onto BAKER RD. (A Hardee's is on the left corner.)
- Turn LEFT onto THURSTON AVE.
- Turn RIGHT onto AIR RAIL AVE. (Travel 0.14 miles.)
- The HRSD office complex is on the right.
Key Contacts
Accounts Payable
bplatt@hrsd.com
757-460-7205
e-mail invoices to: ap@hrsd.com
Bill Inquiries
customerinquiry@hrsd.com
757-460-2491 (in Hampton Roads)
OR toll-free: 1-888-ASK HRUBS (1-888-275-4782)
Commission Secretary
jheilman@hrsd.com
757-460-7003
Engineering Department
Director of Engineering
bhusselbee@hrsd.com
757-460-7012
Chief of Design & Construction
ghart@hrsd.com
757-460-4227
Chief of Planning & Analysis
jbernas@hrsd.com
757-318-4335
Financial Reporting
lacors@hrsd.com
757-460-7215
General Manager
thenifin@hrsd.com
757-460-4242
Human Resources
recruit@hrsd.com
757-460-7302
Insurance
lacors@hrsd.com
757-460-7215
Middle Peninsula
kkamysek@hrsd.com
Matthews, King William and West Point
1-877-261-8411
Urbanna
804-776-0249
Nutri-Green®
rbowen@hrsd.com
757-460-4270
Procurement
dsolano@hrsd.com
757-460-7316
Public Information
writeus@hrsd.com
757-460-7056
Tours
writeus@hrsd.com
757-460-7056
Treasury Functions
amitchell@hrsd.com
460-7202
Water Quality Department
Director of Water Quality
directorwq@hrsd.com
757-460-4248
Chief of Central Environmental Laboratory
phogg@hrsd.com
757-460-4248
Chief of Pretreatment & Pollution Prevention
chiefp3@hrsd.com
757-460-7045
Chief of Technical Services Division
chieftsd@hrsd.com
757-460-4248
Chief of Water Reuse
chiefwr@hrsd.com
757-460-4248
To reach other HRSD offices from 8:00 a.m. to 4:30 p.m. call 757-460-2261.
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