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Customer Inquiries If you have questions regarding your account we suggest you send an e-mail to customerinquiry@hrsd.com. If you prefer to telephone, the best times are Wednesday, Thursday, or Friday from 9:00 a.m. to 11:30 a.m. or from 2:00 p.m. to 4:30 p.m., when our call volume is typically lower. We deeply regret that some customers may experience difficulties in reaching us due to our high call volume. Representatives from Customer Information Services are available Monday through Friday, 8:00 a.m. to 4:30 p.m. HRSD offices are closed on state holidays.
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Hampton Roads Sanitation District - HRSD © 2006 Main Office - 1436 Air Rail Avenue - Virginia Beach, Va 23455 or P.O. Box 5911 - Virginia Beach, Va 23471-0911 Phone: 757-460-2261 |
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