Hampton Roads Sanitation District
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 Home > Customer Info and HRUBS > Customer Inquiries

 

 

 

 

 

 

 

 

Customer Inquiries

Bill Pay
757-460-2491 or
1-888-ASK-HRUBS
1-888-275-4782
e-mail:

customerinquiry
@hrsd.com


Hampton Roads Sanitation District

Departments      
 

Customer Inquiries

If you have questions regarding your account we suggest you send an e-mail to customerinquiry@hrsd.com. If you prefer to telephone, the best times are Wednesday, Thursday, or Friday from 9:00 a.m. to 11:30 a.m. or from 2:00 p.m. to 4:30 p.m., when our call volume is typically lower. We deeply regret that some customers may experience difficulties in reaching us due to our high call volume.

Representatives from Customer Information Services are available Monday through Friday, 8:00 a.m. to 4:30 p.m. HRSD offices are closed on state holidays.

  • Phone Numbers
    To access our 24-hour Interactive Voice Response System call:
    757-460-2491 (in Hampton Roads)
    OR toll-free:
    1-888-ASK-HRUBS (1-888-275-4782).

 

 
Hampton Roads Sanitation District - HRSD © 2006
Main Office - 1436 Air Rail Avenue - Virginia Beach, Va 23455
or P.O. Box 5911 - Virginia Beach, Va 23471-0911
Phone: 757-460-2261



 

 

 

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