The HRSD total quality management approach encourages innovation and teamwork. The General Manager provides direction and guidance to the seven departments: Communications, Engineering, Finance, Information Technology, Operations, Talent Management and Water Quality.
Ted Henifin joined HRSD November 1, 2006, as General Manager. He previously served as Director of Public Works for the City of Hampton. Henifin holds a bachelor's of science in civil engineering from the University of Virginia. His career has spanned more than 35 years with a focus on public works and utilities in federal, regional and local government in Hampton Roads. He is a registered professional engineer and has been active with professional associations throughout his career. He currently serves on the board of directors for the National Association of Clean Water Agencies and Virginia Forever; is on the steering committee for the US Water Alliance’s Value of Water Campaign and is past president of the Virginia Association of Municipal Wastewater Agencies. Active in civic associations as well, he is president of the George Wythe Recreation Association, treasurer of the Hampton Neighborhood Development Partnership and is secretary of the board of directors for the Langley Federal Credit Union.
Jennifer Cascio joined HRSD in 1992, and has served as Commission Secretary since July 2005. She previously held positions in the Engineering, Finance and Administration, and Water Quality departments. Ms. Cascio received a B.A. degree in human resources from Saint Leo University.
Please contact the Commission Secretary at email@example.com or 757.460.7003.