As with most mechanical devices, meters become less accurate with age. Manufacturers’ warranties show that accuracy decreases in most meters after 10 years.  Our inspection of the water meters will determine if your water meter needs to be updated and replaced.

The water meters will no longer be manually read. Water usage data from each meter will be transmitted wirelessly through Verizon’s 4G LTE network to a secure server.

Meters are located below ground in a plastic or concrete meter box with a plastic or metal lid. These are usually located near the street in the city’s right-of-way.

No, the Town of Onancock and Accomac are conducting this meter exchange, and it is a mandatory program. If the old meters have reached the end of their useful life, they will need to be replaced.

There is no charge to you for the new meter.

Your water rate will not change. However, the new water meters will more accurately measure water usage as compared to the old meters. Customers may see an increase in their water bill based on the new meter’s higher level of accuracy.

• A leaking toilet or a toilet that continues to run after being flushed
• A dripping faucet or shower
• Filling or topping off a swimming pool or spa
• Frequent irrigation system use or issues
• Guests or kids home for summer vacations or school holidays
• Water-cooled air conditioners
• A broken water pipe or appliance or fixture leak
• Water softener problems where the unit cycles continuously

No. Field crews will only be locating and inspecting the water meters during the inspection phase.