Customer Service Call Center hours are 8:00am - 5:00pm, Monday - Friday.
by using the icon in the lower right corner.
Monday - Friday: 12:00 p.m. - 5:00 p.m.
Customer Care Building (HRSD/HRUBS)
1434 Air Rail Avenue
Virginia Beach, VA 23455
Mail payments to
HRSD/HRUBS
P.O. Box 37097
Boone, IA 50037-0097
Customer Care Mailing Address (Correspondence only)
HRSD/HRUBS
P.O. Box 5912
Virginia Beach, VA 23471-0912
HRSD Main Office
1434 Air Rail Avenue
Virginia Beach, VA 23455
757.460.2261
Mailing Address
HRSD
P.O. Box 5911
Virginia Beach, VA 23471-0911
After-Hours HRSD Emergencies and Odor Complaints
Middle Peninsula: 1.877.261.8411
Peninsula: 757.874.3979
South Hampton Roads: 757.460.3200
Additional Contact Information
-
Accounts Payable
757.460.7205
accountspayable@hrsd.com
e-mail invoices to:ap@hrsd.comBill Inquiries
757.460.2491 (in Hampton Roads)
OR toll-free: 1-888-ASK HRUBS (1.888.275.4782)
Ask@hrsd.comCommission Secretary
757.460.7003
commissionsecretary@hrsd.comCommunication Department (media inquiries, community outreach and educational)
757.460.7056
writeus@hrsd.comCustomer Service
757.460.2491 (in Hampton Roads)
OR toll-free: 1-888-ASK HRUBS (1.888.275.4782)
Ask@hrsd.com
Customer Service HomepageEngineering Department
Director of Engineering
757.460.7012
bhusselbee@hrsd.comChief of Asset Management
757.460.4273
amalkawi@hrsd.comChief of Design & Construction - North Shore
757.833.7483
eabisaab@hrsd.comChief of Design & Construction - South Shore
757.355.5009
ghart@hrsd.comChief of Design & Construction - SWIFT
757.460.4227
lzuravnsky@hrsd.comChief of Planning & Analysis
757.460.7001
jdano@hrsd.comFinancial Reporting
757.460.7215
finance@hrsd.comFOIA Contact
FOIA Officer
757.460.7003
foia@hrsd.comGeneral Manager
generalmanager@hrsd.comHuman Resources
757.460.7303
recruit@hrsd.comInformation Technology Department
757.460.7274
directoritd@hrsd.comInsurance
757.460.7215
finance@hrsd.comLegal Counsel, Legal Documents and Subpoenas
Commission Secretary
757.460.7003
commissionsecretary@hrsd.comMedia Inquiries
757.460.7056
lrice@hrsd.comMiddle Peninsula
804.843.2582
kreed@hrsd.comMatthews, King William and Urbanna
1.877.261.8411West Point
804.843.2582Nutri-Green® Biosolids
757.460.4250
mwiggins@hrsd.comOperations Department
757.355.5014
lclaude@hrsd.comProcurement
757.460.7318
erphelp@hrsd.comTours
Schedule a Tour
writeus@hrsd.comWater Quality Department
Director of Water Quality
757.460.4221
directorwq@hrsd.comChief of Central Environmental Laboratory
757.460.4217
chieflab@hrsd.comChief of Pretreatment & Pollution Prevention
757.460.7039
chiefp3@hrsd.comChief of Technical Services Division
757.460.4221
chieftsd@hrsd.comWater Reuse
757.460.4244
kparker@hrsd.com -
From I-64:
- Take Exit 282 toward CHESAPEAKE BAY/BRIDGE - TUNNEL.
- Merge onto VA-166 N/NORTHAMPTON BLVD/US-13 N. (Travel about 1 mile.)
- Turn LEFT onto BAKER RD. (A Hardee's is on the left corner.)
- Turn LEFT onto THURSTON AVE.
- Turn RIGHT onto AIR RAIL AVE. (Travel 0.14 miles.)
- The HRSD office complex is on the right.
-
...please contact your locality listed below:
These links are being provided as a convenience to our customers. If you find a link broken, it may have recently been changed or updated by that locality. Please visit that locality’s website for further information and assistance.
To reach other HRSD offices please call 757.460.2261 between the hours of 8:00 a.m. to 4:30 p.m.