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    HRSD promises to treat wastewater and recover natural resources to protect public health and the environment.

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    We return treated effluent to nature while nurturing our delicate ecosystems and their inhabitants.

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Reducing Rainwater in the Sanitary Sewer System FAQs


This project is a necessary part of a larger, federally mandated program to reduce sanitary sewer overflows during rainstorms. This project will assess and update sewer infrastructure that will help HRSD protect public health and local waterways for decades to come.


Disruptions to traffic will be minimized, and in most cases, a single lane of traffic in each direction will be maintained. No planned detours are anticipated, but flagging will be used to help direct traffic as needed. Most of the project work will be located within the public right-of way and work will not happen on private property without advance notice.


The contractor will maintain access to each residence and at least one entrance to businesses. Trash and mail services will not be affected. If necessary, the contractor will move trash containers from within a work zone to an area accessible for pickup and will be responsible for returning them to each residence.


Work will typically take place Monday through Friday during daylight hours (7 a.m. - 5 p.m.). However, there may be times when extended hours, work at night, or weekend work may be necessary.


Your water and sewer service should not be affected by this project.


When necessary, the contractor will negotiate with a private property owner for a storage area in the project vicinity, and this site will be used for most of the equipment and supplies. The contractor will keep some supplies within the active work zone, in the public right-of way.


Contractors will not be allowed to park their personal vehicles on the public streets. However, work trucks will be allowed to park within the active work zone.


Regular project updates are posted on the HRSD website at www.hrsd.com/construction-status. You may also sign up at www.hrsd.com/subscriptions to receive an email notification whenever the website has an update about the project.



A limited number of sanitary sewer systems located on private property serving residential, commercial, or industrial land uses will be evaluated in areas that contribute to local Sanitary Sewer Overflows (SSOs).


While landowner participation in the private inflow and infiltration program is voluntary, it is strongly encouraged to help reduce the size of future wastewater utility infrastructure investments required to convey and treat inflow and infiltration and to reduce sanitary sewer overflows impacting our local rivers and the Chesapeake Bay.


HRSD will be reaching out by letter directly to a limited number of private landowners in each project area to obtain permission to inspect their private sanitary sewer system to determine if rainwater and groundwater are entering the private sewer system.

Summary

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Our Promise

We promise to treat wastewater and recover natural resources to protect public health and the environment.

Our Vision

Our communities will have clean waterways and reliable water resources for generations to come.

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Main Office

1434 Air Rail Avenue
Virginia Beach, VA 23455

— or —

P.O. Box 5911
Virginia Beach, VA 23471-0911

Phone

757.460.2261

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Awards + Recognition

Governor's Environmental Excellence
2025 Gold Award for James River Land Improvement — Trails Phase 1