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HRSD

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  • About HRSD

    Hampton Roads sunset

    HRSD promises to treat wastewater and recover natural resources to protect public health and the environment.

    Who We Are

    We return treated effluent to nature while nurturing our delicate ecosystems and their inhabitants.

    • About Us
    • Awards
    • History

    Organization

    We employ talented people who take pride in doing their best for the environment

    • Chart
    • Commission
    • General Management
    • Senior Leadership

    Divisions

    • Communications
    • Engineering
    • Finance
    • Information Technology
    • Operations
    • Talent Management
    • Water Quality

    Quick Links

    • 2023 HRSD Climate Change Planning Study
    • Annual Comprehensive Financial Report
    • Budget
    • Capital Improvement Program (CIP)
    • Consumer Annual Report
    • HRSD Strategic Plan
    • Making Waves Blog
    • Rate Schedule
    • Wastewater Surveillance
  • Customers

    Residential

    • Pay or View Bill
    • Self-Service
    • Customer Service
    • FAQs

    Non-Residential

    • Customer Resources
    • P2 Awards
    • Report a Spill
    • FAQs
  • Doing Business with HRSD

    Work With Us

    • Bids and RFPs
    • Development Services
    • Procurement
    • Engineering
    • HRSD Industry Outreach
    • SWIFT Industry Outreach

    Technical Information

    • Design and Construction Standards
    • GIS Public Viewer
    • Record Drawings Requests
  • Initiatives and Programs

    Education

    • Boater Education
    • Classroom
    • HRSD's Approach to Managing PFAS
    • My Flush Counts
    • Schedule a Tour

    Research & Development

    • HRSD's Approach to Managing PFAS
    • Wastewater Surveillance

    Scholarships & Grants

    • HRSD Environmental Improvement Fund Grant
    • HRSD Scholarship
    • Voluntary Septic to Sewer Connection Program

    Working Together

    • askHRgreen.org
    • Chesapeake Oyster Alliance
    • EPA Consent Decree
    • Help 2 Others
    • Virginia Living Museum

    Local Government

    Since 1992 HRSD has provided municipal environmental services to Virginia government agencies, sharing technical expertise and resources. More than 50 agencies have benefited from environmental monitoring and analysis, training and consulting—all provided

    • Municipal Assistance Program
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Payment Locations List


City of Chesapeake
Monday - Friday: 8:00 a.m. - 5:00 p.m.
757.382.6352

City Treasurer's Office
City Hall Building, 1st floor
306 Cedar Road
Chesapeake, VA 23322

South Norfolk Office *
1205 20th Street
Chesapeake, VA 23324

Western Branch Office *
2808 Taylor Road
Chesapeake, VA 23321

Deep Creek Office *
824 Old George Washington Highway N.
Chesapeake, VA 23323

Chesapeake Public Utilities Department - Customer Service
City Hall Building, 2nd floor
306 Cedar Road
Chesapeake, VA 23322

* Cash is not accepted at these payment locations; checks or money orders only.


Newport News Waterworks Offices
Monday - Friday: 8:30 a.m. - 4:00 p.m.
757.926.1000

 

City Center Oyster Point
700 Town Center Drive
Newport News, VA 23606

Newport News City Treasurers Office
Monday - Friday: 8:30 a.m. - 4:00 p.m.

 

Newport News City Hall - Treasurer's Office
2400 Washington Avenue
Newport News, VA 23607


Norfolk Utilities Office
Monday - Friday: 7:30 a.m. - 4:30 p.m.
757.664.6700

Department of Utilities
810 Union St, Suite 101
Norfolk, VA 23510

Drop Box Locations
Berkley Neighborhood Service Center
925 S. Main Street
Norfolk, VA 23523

Fishermans Road Fire Station
1425 Fishermans Road
Norfolk, VA 23510

Norview Community Center
6380 Sewell's Point Road
Norfolk, VA 23510

Old Dominion Fire Stations
1211 W. 43rd Street
Norfolk, VA 23508

Thole Street Fire Station
115 Thole Street
Norfolk, VA 23505


Town of Smithfield
Monday - Friday: 9:00 a.m. - 5:00 p.m.
757.365.4200

Town Hall Building
Town of Smithfield, Water Department
310 Institute Street
Smithfield, VA 23430


Suffolk Public Utilities
Monday - Friday: 8:30 a.m. - 5:00 p.m.
757.514.7000

442 W. Washington Street
Suffolk, VA 23434

Summary

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Our Promise

We promise to treat wastewater and recover natural resources to protect public health and the environment.

Our Vision

Our communities will have clean waterways and reliable water resources for generations to come.

Privacy Policy

Main Office

1434 Air Rail Avenue
Virginia Beach, VA 23455

— or —

P.O. Box 5911
Virginia Beach, VA 23471-0911

Phone

757.460.2261

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Awards + Recognition

Governor's Environmental Excellence
2025 Gold Award for James River Land Improvement — Trails Phase 1