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    Hampton Roads sunset

    HRSD's mission since its inception has been to protect public health and waters of Hampton Roads through effective wastewater treatment.

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    We return treated effluent to nature while nurturing our delicate ecosystems and their inhabitants.

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HERS/GovOnline FAQs



First, go to section B.3: If you meet # 1, 2 or 3, of EPA's criteria of a signatory authority, you need to complete Section B.1, B.2. and B.4 (entering your full name on the top line as a "Signatory Authority" and signing the bottom of Page 2, Signature of RO).

If you fall into # 4 of EPA's criteria of signatory authority, you will complete Section B.1, B.2, B.3 and B.4. The person designating you will fill out and sign Section B.3-A of your form. You will complete section B.3-B and B.4 (entering your full name in the For Designated ROs section and signing the bottom of Page 2, Signature of RO).


No, because you fall into #4, someone will need to designate you as a Responsible Official. That means the person designating you will fill out the first section (A.) in B.3 of your form and then you will complete the rest of section B.3 (B.) and sign as a "Designated RO" in Section B.4 at the bottom of Page 2, Signature of RO.


Signatory Authority and designated Responsible Officials are outlined in Section B.3 and B.4 of the Electronic Signature Agreement (ESA). Broadly speaking, a Signatory Authority could be a President or VP of company, a Plant Manager or named partner. A designated Responsible Official is one who is designated by the Signatory Authority. For example, the Plant Manager designates the Environmental Coordinator as a Responsible Official.


No, only the person named in Section B.1. and signing at the bottom of the ESA should complete Section B.4.


HRSD recommends sending by mail or parcel with a tracking service. Original ESA should be sent to HRSD P3 Division - Environmental Reporting System, PO Box 5902, Virginia Beach, VA 23471-0902.


No, all facilities indicated in section B.2 of your ESA will be associated to your user account. Multiple user accounts for one person is prohibited.


No, unless you plan to submit and certify reporting requirements. Someone can designate a Responsible Official without registering in the HRSD Environmental Reporting System. This is done in Section B.3 – A of the ESA.


No. The ESA form is for one person only. Although two persons are required to sign the form in the case of a Designated Responsible Official, the person listed in Section B.1 is the only person requesting RO privileges on that specific form. Whereas the Signature Authorization form was one form, many persons, the ESA form is one form, one person.


No. His/her original authorization was on behalf of the company or other IU, and the company's designation remains valid.



Submission types are being phased in. Beginning in January 2022, Monthly Meter Readings will be accepted through GovOnline. If your permit does not require monthly meter readings, you will be able to sign up and submit during the next phase.


Chrome


A corporate officer; or persons who manage HRSD permit(s) could be designated by a corporate officer. Responsible Official criteria is outlined in Section B.3 of the Electronic Signature Agreement (ESA).


HRSD recommends more than one. Having more than one Responsible Official ensures a good back up plan.


Yes, anyone can sign up for GovOnline by going to https://www.govonlinesaas.com/va/hrsd/public. However, to gain access to records, one must submit an Electronic Signature Agreement or be associated as a Consultant.


HRSD does NOT control Consultant permissions. Responsible Officials control those permissions based on the email address you used to register in GovOnline. Contact your Responsible Official to gain access.

Footnote

Return to Online Reporting

Summary

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Our Mission

We protect public health and the waters of Hampton Roads by treating wastewater effectively.

Our Vision

Future generations will inherit clean waterways and be able to keep them clean.

Privacy Policy

Main Office

1434 Air Rail Avenue
Virginia Beach, VA 23455

— or —

P.O. Box 5911
Virginia Beach, VA 23471-0911

Phone

757.460.2261

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Awards + Recognition

Governor’s Environmental Excellence Award – 2019 Gold Medal Award for Sustainable Water Initiative for Tomorrow (SWIFT) Research Center

U.S. Water Alliance – 2018 U.S. Water Prize for Sustainable Water Initiative for Tomorrow (SWIFT)