Welcome to the Customer Self-Service Center. HRSD launched our new customer self-service My Account Portal on January 27, designed to improve your billing and payment experience. Please view information below for more details as well as additional available self-service options.

Tutorials for My Account Portal

Portal intro
Introduction to the Portal
New Account Setup
Setup new account
One time payment
Make One-Time Payment
One time payment
Manage auto pay

My Account Portal

View your bill or make a one-time payment. By clicking below...you are leaving hrsd.com.

Enter Portal

Payment Extension

A payment extension will grant you an additional two weeks from the date of the request to pay your bill.

Request Extension

Submeter Readings

Submeter readings must be provided to HRSD each billing period.

Enter Submeter Read