Skip to main content
  • Pay Bill Now
  • Contact Us
  • Careers
  • SWIFT
  • Investors
  • Newsroom
  • FOIA

HRSD

Menu

  • About HRSD

    Hampton Roads sunset

    HRSD promises to treat wastewater and recover natural resources to protect public health and the environment.

    Who We Are

    We return treated effluent to nature while nurturing our delicate ecosystems and their inhabitants.

    • About Us
    • Awards
    • History

    Organization

    We employ talented people who take pride in doing their best for the environment

    • Chart
    • Commission
    • General Management
    • Senior Leadership

    Divisions

    • Communications
    • Engineering
    • Finance
    • Information Technology
    • Operations
    • Talent Management
    • Water Quality

    Quick Links

    • 2023 HRSD Climate Change Planning Study
    • Annual Comprehensive Financial Report
    • Budget
    • Capital Improvement Program (CIP)
    • Consumer Annual Report
    • HRSD Strategic Plan
    • Making Waves Blog
    • Rate Schedule
    • Wastewater Surveillance
  • Customers

    Residential

    • Pay or View Bill
    • Self-Service
    • Customer Service
    • FAQs

    Non-Residential

    • Customer Resources
    • P2 Awards
    • Report a Spill
    • FAQs
  • Doing Business with HRSD

    Work With Us

    • Bids and RFPs
    • Development Services
    • Procurement
    • Engineering
    • HRSD Industry Outreach
    • SWIFT Industry Outreach

    Technical Information

    • Design and Construction Standards
    • GIS Public Viewer
    • Record Drawings Requests
  • Initiatives and Programs

    Education

    • Boater Education
    • Classroom
    • HRSD's Approach to Managing PFAS
    • My Flush Counts
    • Schedule a Tour

    Research & Development

    • HRSD's Approach to Managing PFAS
    • Wastewater Surveillance

    Scholarships & Grants

    • HRSD Environmental Improvement Fund Grant
    • HRSD Scholarship
    • Voluntary Septic to Sewer Connection Program

    Working Together

    • askHRgreen.org
    • Chesapeake Oyster Alliance
    • EPA Consent Decree
    • Help 2 Others
    • Virginia Living Museum

    Local Government

    Since 1992 HRSD has provided municipal environmental services to Virginia government agencies, sharing technical expertise and resources. More than 50 agencies have benefited from environmental monitoring and analysis, training and consulting—all provided

    • Municipal Assistance Program
  • Home
 

Thompson Avenue Pump Station & West Point and Urbanna Sewer Rehabilitation FAQs


The project is necessary to provide reliable conveyance of sewage in the West Point and Urbanna Project Areas. Rehabilitating the existing pump station and gravity sewer with new modernized infrastructure will help to ensure wastewater capacity is adequate and will optimize HRSD’s ability to protect public health and the environment for decades to come.


Due to the nature of this project being focused on rehabilitation, each work site area is defined by location of the existing infrastructure. All work will rehabilitate infrastructure in its current location.


The project consists of work to be done on HRSD property as well as sewer pipeline work to be installed in the public right of way.  Much of the pump station work will be conducted on HRSD property and will have minimal impact on traffic. For the sewer pipeline work being installed in the public right of way, single lane traffic will be maintained throughout most of construction. Flagging may be used to help direct traffic as needed. Road closures and detours are not anticipated.


The contractor will ensure access to residences will be maintained throughout construction. Trash and mail services should not be affected. If necessary, the contractor will move trash containers from within a work zone to an area accessible for pickup and will be responsible for returning them to each residence.


Work will typically take place Monday through Friday during daylight hours (7 a.m. - 5 p.m.). However, there may be times when extended hours, work at night, or weekend work may be necessary. 


The work required to rehabilitate or replace sanitary sewer lines may require the lateral pipe serving your property to be removed from service and subsequently reinstated once work on the main sewer pipe has completed. This interruption of service will be temporary, and the contractor will notify you before work begins so you can plan accordingly. Sewer service typically will be restored within several hours. Your water service should not be affected by this project.


Where sewer and lateral pipes are excavated, asphalt, curb, gutters, driveway aprons, and grass will be removed and then restored upon completion of the project.


The typical construction noises such as equipment engines, back-up alarms, materials being delivered, diesel generators, air compressors, sawing, etc. should be anticipated.


The contractor will store materials and supplies in their own controlled laydown areas and in areas of the street temporarily closed for construction. The contractor will transport them throughout the project area as they are needed.


Construction workers will not be allowed to park their personal vehicles in areas impacting residents or services such as mail and trash collection. Work trucks will be allowed to park within the active work zone.


The estimated cost for the project is $2.9 million and is financed by the wastewater treatment fees paid by HRSD customers.


Regular project updates are posted on the HRSD website at www.hrsd.com/construction-status. You may also sign up at www.hrsd.com/subscriptions to receive an email notification whenever the website has an update about the project.

Summary

  • Facebook
  • Twitter
  • YouTube

Our Promise

We promise to treat wastewater and recover natural resources to protect public health and the environment.

Our Vision

Our communities will have clean waterways and reliable water resources for generations to come.

Privacy Policy

Main Office

1434 Air Rail Avenue
Virginia Beach, VA 23455

— or —

P.O. Box 5911
Virginia Beach, VA 23471-0911

Phone

757.460.2261

  • Billing and Payments Billing and Payments
  • Career Opportunities Career Opportunities
  • Construction Status Construction Status
  • Customer Service Customer Service
  • HRSD News and Updates HRSD News and Updates
  • Learn More Learn More

Awards + Recognition

Governor's Environmental Excellence
2025 Gold Award for James River Land Improvement — Trails Phase 1