Skip to main content
  • Pay Bill Now
  • Contact Us
  • Careers
  • SWIFT
  • Investors
  • Newsroom
  • FOIA

HRSD

Menu

  • About HRSD

    Hampton Roads sunset

    HRSD promises to treat wastewater and recover natural resources to protect public health and the environment.

    Who We Are

    We return treated effluent to nature while nurturing our delicate ecosystems and their inhabitants.

    • About Us
    • Awards
    • History

    Organization

    We employ talented people who take pride in doing their best for the environment

    • Chart
    • Commission
    • General Management
    • Senior Leadership

    Divisions

    • Communications
    • Engineering
    • Finance
    • Information Technology
    • Operations
    • Talent Management
    • Water Quality

    Quick Links

    • 2023 HRSD Climate Change Planning Study
    • Annual Comprehensive Financial Report
    • Budget
    • Capital Improvement Program (CIP)
    • Consumer Annual Report
    • HRSD Strategic Plan
    • Making Waves Blog
    • Rate Schedule
    • Wastewater Surveillance
  • Customers

    Residential

    • Pay or View Bill
    • Self-Service
    • Customer Service
    • FAQs

    Non-Residential

    • Customer Resources
    • P2 Awards
    • Report a Spill
    • FAQs
  • Doing Business with HRSD

    Work With Us

    • Bids and RFPs
    • Development Services
    • Procurement
    • Engineering
    • HRSD Industry Outreach
    • SWIFT Industry Outreach

    Technical Information

    • Design and Construction Standards
    • GIS Public Viewer
    • Record Drawings Requests
  • Initiatives and Programs

    Education

    • Boater Education
    • Classroom
    • HRSD's Approach to Managing PFAS
    • My Flush Counts
    • Schedule a Tour

    Research & Development

    • HRSD's Approach to Managing PFAS
    • Wastewater Surveillance

    Scholarships & Grants

    • HRSD Environmental Improvement Fund Grant
    • HRSD Scholarship
    • Voluntary Septic to Sewer Connection Program

    Working Together

    • askHRgreen.org
    • Chesapeake Oyster Alliance
    • EPA Consent Decree
    • Help 2 Others
    • Virginia Living Museum

    Local Government

    Since 1992 HRSD has provided municipal environmental services to Virginia government agencies, sharing technical expertise and resources. More than 50 agencies have benefited from environmental monitoring and analysis, training and consulting—all provided

    • Municipal Assistance Program
  • Home
 

West Avenue Sanitary Sewer Replacement FAQs


This project is necessary to provide reliable sanitary sewer service to the City of Newport News. This project will provide updated infrastructure that will help ensure HRSD’s ability to protect public health and the environment for decades to come.


We look at several routes/sites to determine what meets HRSD’s needs of availability, price, location of the site to the existing pump station, property agreement terms, ease of access to the property for construction and future maintenance.


Disruptions to traffic will be minimized, and in most cases, a single lane of traffic will be maintained. As part of the comprehensive traffic control developed to minimize traffic disruption, a combination of flagging and detours will be used where necessary to help direct traffic.  Although the majority of the project work will be located within the public right-of ways or easements, much of the construction will be “trenchless,” meaning the contractor will not need to dig up the street to install the new pipeline. However, a portion of the pipe installation will be accomplished by conventional open cut excavation.


The contractor will ensure that access to residences and at least one entrance to businesses will be maintained throughout construction. Trash and mail services will not be affected. If necessary, the contractor will move trash containers from within a work zone to an area accessible for pickup and will be responsible for returning them to each residence.


Work will typically take place Monday through Friday during daylight hours (7 a.m. - 5 p.m.). However, there may be times when extended hours, work at night, or weekend work may be necessary. 


There may be instances when sewer lateral pipes or water service lines need to be relocated to eliminate a conflict with the proposed pipeline. In these cases, you may be temporarily without water or sewer service while the work on the sewer laterals or water service lines is being performed. The contractor will notify in advance of this work, so you can plan appropriately.


Where new pipelines are installed, asphalt, curb, gutters, driveway aprons, and grass will be removed and then restored upon completion of the project.


The typical construction noises such as equipment engines, back-up alarms, materials being delivered, diesel generators, air compressors, sawing, and associated activities should be anticipated.


The contractor will keep some supplies within the active work zone, in the public right-of way.


Construction workers will not be allowed to park their personal vehicles on the public streets. However, work trucks will be allowed to park within the active work zone.


The estimated cost for the project is approximately $2.1 million and is financed by the wastewater treatment fees paid by HRSD customers.


Regular project updates are posted on the HRSD website at www.hrsd.com/construction-status. You may also sign up at www.hrsd.com/subscriptions to receive an email notification whenever the website has an update about the project.

 

Summary

  • Facebook
  • Twitter
  • YouTube

Our Promise

We promise to treat wastewater and recover natural resources to protect public health and the environment.

Our Vision

Our communities will have clean waterways and reliable water resources for generations to come.

Privacy Policy

Main Office

1434 Air Rail Avenue
Virginia Beach, VA 23455

— or —

P.O. Box 5911
Virginia Beach, VA 23471-0911

Phone

757.460.2261

  • Billing and Payments Billing and Payments
  • Career Opportunities Career Opportunities
  • Construction Status Construction Status
  • Customer Service Customer Service
  • HRSD News and Updates HRSD News and Updates
  • Learn More Learn More

Awards + Recognition

Governor's Environmental Excellence
2025 Gold Award for James River Land Improvement — Trails Phase 1