Onancock Water Meter Replacement

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Onancock Meter Replacement
HRSD Capital Improvement Project (ES010600)

Webpage Reviewed: December 5, 2025
: HRSD is assisting the Town of Onancock and Accomack County to replace nearly 800 water meters. The existing meters may be outdated or in questionable condition. The new meters will feature automated readings to improve accuracy and efficiency. They will be owned and operated by the Town of Onancock and the County of Accomack and billed by HRSD on their behalf. Residents will receive a combined bill that includes water usage, other locality charges, and HRSD’s wastewater treatment charges.
: Notices

August 2025 - Notice to Neighbors

December 5, 2025

Water meter replacement began in early November 10, 2025. The proposed route for water meter replacement is listed below. Please see the Frequently Asked Questions section of this page for questions on water meter replacement and what can be expected.

Onancock Water Meter Replacement Route: Market Street, King Street, Mt. Prospect Avenue, Meadville Drive, Sturgis Street, Merry Lane, Creekwood Lane, Ames Street, Crescent Street, Division Street, White Street, Bagwell Avenue, Liberty Street. College Avenue, Joynes Street, Holly Street, Johnson Street, Hill Street, Justis Street, Jackson Street, Marshall Street, Waples Street, Kerr Street, North Street, Crockett Avenue, Riley Street, Parker Street, Turner Street, Greenway Circle, Chandler Street, Parks Street, Lake Street, Lilliston Avenue, Lee Street, Onancock Street, Jefferson Street. Queen Street, South Street, Hartman Avenue, Onancock Square, Boundary Avenue, School Street, Cross Street, Spady Lane, Church Street, Pine Street, Carter Street, Bundick Street, Watson Street, and Hall Street.

Streets Completed as of the end of November: Mt. Prospect Avenue, Sturgis Street, Merry Lane, Creekwood Lane, Crescent Street, Bagwell Avenue, Joynes Street, Holly Street, Hill Street, Parks Street

Streets Mostly Complete with a Few Meters to Replace Remaining: Market Street, King Street, Meadville Drive, Ames Street, Division Street, White Street, Justis Street, Jackson Street

Streets Where Meters are Currently being Replaced in late November: Liberty Street. College Avenue, Johnson Street, Marshall Street, Waples Street, Kerr Street, North Street, Crockett Avenue, Riley Street

Remaining Streets Likely to be Completed in December: Turner Street, Greenway Circle, Chandler Street, Parks Street, Lake Street, Lilliston Avenue, Lee Street, Onancock Street, Jefferson Street. Queen Street, South Street, Hartman Avenue, Onancock Square, Boundary Avenue, School Street, Cross Street, Spady Lane, Church Street, Pine Street, Carter Street, Bundick Street, Watson Street, and Hall Street.

Town of Onancock: All roadways within the town will be affected at some point during this project. Refer to the Project Map for current work area.

Town of Accomac: Courthouse Avenue

Staging: Fall 2025

Construction:: Fall 2025 - Early 2026

Restoration:: Immediately following the replacement and installation of the meter.

This project is a necessary to replace the existing water meters in the Town of Onancock which may be outdated, in questionable condition, or no longer compliant with HRSD’s water meter standards. Additionally, four new meters will be installed in the Town of Accomac. All of the new meters have automated reading capabilities that will ensure accurate water service billing. HRSD will take over the billing for the Town and the County after installation.

As with most mechanical devices, meters become less accurate with age. Manufacturers’ warranties show that accuracy decreases in most meters after 10 years. Our inspection of the water meters will determine if your water meter needs to be updated and replaced.

The water meters will no longer be manually read. Water usage data from each meter will be transmitted wirelessly through Verizon’s 4G LTE network to a secure server.

Meters are located below ground in a plastic or concrete meter box with a plastic or metal lid. These are usually located near the street in the city’s right-of-way.

No, the Town of Onancock and Accomac are conducting this meter exchange, and it is a mandatory program. If the old meters have reached the end of their useful life, they will need to be replaced.

There is no charge to you for the new meter.

Your water rate will not change. However, the new water meters will more accurately measure water usage as compared to the old meters. Customers may see a change in their water bill based on the new meter’s higher level of accuracy.

A leaking toilet or a toilet that continues to run after being flushed.
A dripping faucet or shower.
Filling or topping off a swimming pool or spa.
Frequent irrigation system use or issues.
Guests or kids home for summer vacations or school holidays.
Water-cooled air conditioners.
A broken water pipe or appliance or fixture leak.
Water softener problems where the unit cycles continuously.

The work required replace the water meters may result in temporary water service interruption. The contractor will notify you before work begins so you can plan accordingly. Water service typically will be restored within several hours. Your sewer service should not be affected by this project.

The contractor has negotiated with the Town of Onancock for a location to store most of the equipment and supplies. The contractor will keep some supplies within the active work zone, in the public right-of way.

Work will typically take place Monday through Friday during daylight hours (7 a.m. - 5 p.m.). However, there may be times when extended hours, work at night, or weekend work may be necessary.

The estimated cost for the project is approximately $500,000 and is financed by the wastewater treatment fees paid by HRSD customers.

Regular project updates are posted on the HRSD website at www.hrsd.com/construction-status. You may also sign up at www.hrsd.com/subscriptions to receive an email notification whenever the website has an update about the project.

Public Information Specialist:: Lisa Bolen
757.460.7000 (Office)

HRSD Project Manager:: Shirley Smith

Additional Information:: Projects@hrsd.com

Chief Communications Officer:: Leila Rice, APR
757.460.7056 (Office)

Engineering Consultant Firm:: RK&K, Virginia Beach, VA

Engineering Consultant Project Lead:: Leanne Kay

Contractor:: Consolidated Pipe and Supply, Richmond, VA

Contractor Field Project Manager:: John Bourcier

Town of Onancock Contact:: Matt Spuck

Accomack County Contact:: Jeremy Shifflett

Onsite Inspectors (Immediate/emergent concerns):: JD Cobb