If you have questions regarding your account we suggest you send an e-mail to ask@hrsd.com. If you prefer to call, the best times are Wednesday, Thursday, or Friday from 9:00 a.m. to 11:30 a.m. or from 2:00 p.m. to 4:30 p.m., when our call volume is typically lower. We deeply regret that some customers may experience difficulties in reaching us due to our high call volume.