HRSD discontinued its sub-meter program in 2009. Existing customers enrolled in the program as of 2009 or earlier remain eligible, however new customers after 2009 are no longer accepted for the program. Please consider our Flat Rate Program.
Existing customers as of 2009 or earlier who need to enter a submeter read, please visit our My Account Portal.
If you are having difficulty entering your submeter reading, please contact Customer Service at 757.460.2491 or email ask@hrsd.com, Monday - Friday, 8:00 a.m. - 4:30 p.m.