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HRSD

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  • About HRSD

    Hampton Roads sunset

    HRSD's mission since its inception has been to protect public health and waters of Hampton Roads through effective wastewater treatment.

    Who We Are

    We return treated effluent to nature while nurturing our delicate ecosystems and their inhabitants.

    • About Us
    • Awards
    • History

    Organization

    We employ talented people who take pride in doing their best for the environment

    • Chart
    • Commission
    • General Management
    • Senior Leadership

    Departments

    • Communications
    • Engineering
    • Finance
    • Information Technology
    • Operations
    • Talent Management
    • Water Quality

    Quick Links

    • Budget
    • Annual Comprehensive Financial Report
    • Capital Improvement Program (CIP)
    • HRSD's Approach to Managing PFAS
    • Making Waves Blog
    • Rate Schedule
    • Schedule a Tour
    • Wastewater Surveillance
  • Customers

    Residential

    • Pay or View Bill
    • Self-Service
    • Customer Service
    • FAQs

    Non-Residential

    • Customer Resources
    • P2 Awards
    • Report a Spill
    • FAQs

    Local Government

    Since 1992 HRSD has provided municipal environmental services to Virginia government agencies, sharing technical expertise and resources. More than 50 agencies have benefited from environmental monitoring and analysis, training and consulting—all provided

    • Municipal Assistance Program
  • Doing Business with HRSD

    Work With Us

    • Bids and RFPs
    • Development Services
    • Procurement
    • Engineering

    Technical Information

    • Design and Construction Standards
    • GIS Public Viewer
    • Record Drawings Requests
  • Initiatives and Programs

    Education

    • Boater Education
    • Classroom
    • Facility Tours
    • HRSD's Approach to Managing PFAS
    • My Flush Counts

    Research & Development

    • HRSD's Approach to Managing PFAS
    • Wastewater Surveillance

    Scholarships & Grants

    • HRSD Environmental Improvement Fund Grant
    • HRSD Scholarship

    Working Together

    • EPA Consent Decree
    • askHR green
    • Help 2 Others
    • Chesapeake Oyster Alliance
  • Home

Commission Adopted Policies

Commission Adopted Policies
  • Asset Management
  • Back Billing Wastewater Treatment Charges
  • Capacity Assurance and Connection Policy
  • Compensation Policy
  • Disposition of Real Property
  • Employee Defense Policy
  • Ethics Policy
  • Facility Transfer Policy
  • Financial Policy
  • Freedom of Information Act with Rights and Responsibilities
  • Hydraulic Grade Line (HGL) - System Operating Pressure
  • Identity Theft Prevention Policy
  • Mathews Transmission Force Main Connection Policy for Gloucester County
  • Monthly Billing of Model 3 Billing Partners
  • Nutrient Credit Management
  • Post-Issuance Tax Compliance
  • Procurement Policy
  • Regional Residual Facility Charges
  • Regional Sewage Flow Projection Data
  • Regional Wet Weather Capacity
  • Remote Participation Policy
  • Revenue Policy
  • Service Area Expansion Policy

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Learn More

  • Meeting Schedule, Agenda and Minutes
  • Rules of Order
  • HRSD Enabling Act
  • Commission Adopted Policies
  • Commission Governance Guidelines

Summary

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Our Mission

We protect public health and the waters of Hampton Roads by treating wastewater effectively.

Our Vision

Future generations will inherit clean waterways and be able to keep them clean.

Privacy Policy

Main Office

1434 Air Rail Avenue
Virginia Beach, VA 23455

— or —

P.O. Box 5911
Virginia Beach, VA 23471-0911

Phone

757.460.2261

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  • Construction Status Construction Status
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  • HRSD News and Updates HRSD News and Updates
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Awards + Recognition

Governor’s Environmental Excellence Award – 2019 Gold Medal Award for Sustainable Water Initiative for Tomorrow (SWIFT) Research Center

U.S. Water Alliance – 2018 U.S. Water Prize for Sustainable Water Initiative for Tomorrow (SWIFT)