HRSD

Construction Notice Update #12a for the City of Newport News - December 2025

--Milling and Paving Work to begin--

HRSD, your regional wastewater treatment utility, will begin to mill and pave sections of HQ Way and the Yoder Plaza Shopping Center parking lot access road and the areas along Hancock Drive and Hamilton Drive that were excavated for the Kiln Creek/Patrick Henry Mall Area Sewer Pipe Replacement project. This work is scheduled to take place Saturday-Monday between the hours of 9 p.m. to 5 p.m.

Construction Notice Update #12 for the City of Newport News - December 2025

--Milling and Paving Work to begin--

Traffic Advisory - December 3, 2025

WILLIAMSBURG – Motorists are advised that HRSD crews are scheduled to restore the area near the right westbound lane of Humelsine Parkway (Route 199) near College Creek, beginning December 4, which will require intermittent closures of the right westbound shoulder. The shoulder closures will be intermittent Monday-Friday during the hours of 9 a.m.-3p.m. This work is anticipated to be completed in 3-5 days.

Construction Notice Update #67 for the City of Chesapeake - November 2025

--Project Update--

Bainbridge Boulevard Sewer Pipeline Update

map

Work at the intersection of Swain Avenue and Bainbridge Boulevard is complete, and Swain Avenue is now open.

Traffic Advisory - November 20, 2025

VIRGINIA BEACH – Motorists are advised that HRSD crews will be performing a sanitary sewer valve replacement on northbound Kempsville Road at the Beaufain Boulevard and Brandon Boulevard intersection. During this work, lane closures will be in place that will affect the flow of traffic as indicated on the map below. The work is scheduled to begin as early as 9:00 p.m. on November 21 and is expected to remain in place through Sunday night.

Construction Notice Update #32 for the City of Newport News - November 2025

--Construction Work to Resume--

HRSD, your regional wastewater treatment utility, will resume work at the Land Motion Observatory at the James River Treatment Plant. This work should take place primarily between the hours of 7 a.m. – 6 p.m. Monday-Friday and 8 a.m. – 5 p.m. Saturday and Sunday.

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See how HRSD protects health, cleans waterways, and plans for the future. Explore achievements and stories in our Annual Report.

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The SWIFT Research Center Replenishes the Potomac Aquifer with up to one million gallons of drinking water quality SWIFT Water^® daily.

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Your Water. Your Health. Our Mission.

85 Years Protecting Your Water and Your Community

HRSD has proudly partnered with municipalities across southeastern Virginia and the Eastern Shore to protect public health and our local environment. Every day, we treat nearly 150 million gallons of wastewater from homes and businesses. For 85 years, we've been removing harmful pollutants, recovering natural resources and returning clean water to local rivers, streams, and the bay. Our work may not always be visible, but it's essential to building long-term sustainability for our community.

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Fast Facts

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Our Promise

We promise to treat wastewater and recover natural resources to protect public health and the environment.

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Our Vision

Our communities will have clean waterways and reliable water resources for generations to come.

Consumer Annual Report Cover

Consumer Annual Report

See how HRSD protects health, cleans waterways, and plans for the future. Explore achievements and stories in our Annual Report.

Explore our Impact

SWIFT Virtual Tour Image

SWIFT Virtual Tour

The SWIFT Research Center Replenishes the Potomac Aquifer with up to one million gallons of drinking water quality SWIFT Water^® daily.

Take the Tour

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Customer Self-Service Center

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Frequently Asked Questions

HRSD has been protecting public health and the waters of Hampton Roads by effectively treating wastewater in the Hampton Roads service area since 1940. For more information about HRSD click here. To view the water cycle and learn more click here.

HRSD bills customers for its wastewater treatment services. Some local Water Utilities utilize the HRSD billing system, and for these accounts, customers will receive one combined HRUBS bill which includes their local Water Utility and HRSD. Customers in cities that do not utilize our billing system will receive two separate bills for water-related services: one from HRSD and one from your locality’s Water Utility.

No, your local public works department, or private service, provides trash collection.

HRSD does not provide testing of water for residents. Residents can contact their local Water Utilities to see if water testing service is offered there, contact the local extension service office, or seek private companies offering water testing for more information.

For most customers, HRSD's wastewater treatment charge is based on the amount of water used per billing period. For each billing period, the Water Utility reads the water meter and provides HRSD with the total amount of water consumed for that period. To view the water cycle and learn more click here.

In the absence of a water meter, a flat rate is billed.

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Clean Water, Healthy Communities

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Construction Notice Update #8 for the City of Newport News - November 2025

--Paving Work to begin--

HRSD,your regional wastewater treatment utility, will begin work to pave disturbed sections of Old Lucas Creek Road and Lucas Creek Road. This work should take place primarily between the hours of 7 a.m. to 5 p.m., Monday – Friday.

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