HRSD provides service to 20 cities and counties of southeast Virginia and the Eastern Shore, an area of nearly 5,000 square miles with a population of more than 1.9 million. We operate eight major treatment plants and eight smaller plants with a combined treatment capacity of 225 million gallons per day.
Please visit the Treatment Plant Service Locator to find the treatment plant that serves your home or business.
My neighbor plans to use Biosolids. What do I need to know?
The Accounting Department handles fiscal affairs such as preparing statements, budgets, management reports and payroll.
Annual Budget
- Fiscal Year 2026 (effective July 1, 2025)
Annual Comprehensive Financial Report
Rate Schedule
- Fiscal Year 2026 (effective July 1, 2025)
- Revenue Policy 2023
The Customer Care Center serves as the primary point of contact for customers who wish to pay their bills in person or by phone, have questions about their HRSD/HRUBS bills or HRSD charges and rates.
The Procurement Department is responsible for purchasing, renting, leasing or otherwise acquiring goods and services. This division also manages vendor relationships and the disposal of surplus property.
Points of contact are available as you click on the division links. The Administrative Coordinator may be reached at 757.460.7212 or finance@hrsd.com.
HRSD - Division of Finance
1434 Air Rail Avenue
Virginia Beach, Virginia 23455-3330
Click here for map and directions
The Engineering Division provides customer focused services for the planning, design, construction, and lifecycle monitoring and analysis of infrastructure assets to meet the near term needs and long term goals of HRSD.
The Asset Management Department provides infrastructure management tools and services through condition assessment, risk-based analysis, and lifecycle monitoring to achieve an optimized balance of performance, cost, and risk.
The Design and Construction Department manages design, construction and related services to provide high quality, economical and timely needed infrastructure.
The Planning and Analysis Department provides state-of-the-art data and hydraulic analysis, maintains critical infrastructure databases and plans infrastructure for future growth. Hydraulic engineers also evaluate requests to connect to the HRSD system and assist in the location of these connections.
