HRSD Logo
To request artwork or for more information about the logo and its use, please contact:
Leila Rice
HRSD Chief Communications Officer
1434 Air Rail Avenue
Virginia Beach, VA 23455-3002
Phone: 757.460.7056
The Accounting Department handles fiscal affairs such as preparing statements, budgets, management reports and payroll.
Annual Budget
- Fiscal Year 2026 (effective July 1, 2025)
Annual Comprehensive Financial Report
Rate Schedule
- Fiscal Year 2026 (effective July 1, 2025)
- Revenue Policy 2023
The Customer Care Center serves as the primary point of contact for customers who wish to pay their bills in person or by phone, have questions about their HRSD/HRUBS bills or HRSD charges and rates.
The Procurement Department is responsible for purchasing, renting, leasing or otherwise acquiring goods and services. This division also manages vendor relationships and the disposal of surplus property.
Points of contact are available as you click on the division links. The Administrative Coordinator may be reached at 757.460.7212 or finance@hrsd.com.
HRSD - Division of Finance
1434 Air Rail Avenue
Virginia Beach, Virginia 23455-3330
Click here for map and directions
The Engineering Division provides customer focused services for the planning, design, construction, and lifecycle monitoring and analysis of infrastructure assets to meet the near term needs and long term goals of HRSD.
The Asset Management Department provides infrastructure management tools and services through condition assessment, risk-based analysis, and lifecycle monitoring to achieve an optimized balance of performance, cost, and risk.
The Design and Construction Department manages design, construction and related services to provide high quality, economical and timely needed infrastructure.
The Planning and Analysis Department provides state-of-the-art data and hydraulic analysis, maintains critical infrastructure databases and plans infrastructure for future growth. Hydraulic engineers also evaluate requests to connect to the HRSD system and assist in the location of these connections.
We believe a strong commitment to providing excellent service to our clients is vital for our success and that the following values are essential to our success:
Strategic Business Partnering - We believe that our strength lies in our professional relationships with the business community and are based upon understanding our clients’ business needs and then planning, implementing and managing the best contracts. We embrace the highest ethical standards of our profession and model ethical conduct to our clients, our colleagues and our peers.
Innovation - We value creativity and innovation in developing and providing successful solutions. We are committed to seeking more efficient and effective ways of conducting our business.
Open Access to Procurement Opportunities and Information - We value our business partners and believe in the practice of free and open competition. We are committed to ensuring a fair, non-discriminatory and complete process based on the highest ethical standards in our profession.
Accurate and Timely Information - We believe that timely and accurate information is crucial to business decisions within HRSD and the business community.