HRSD issues Indirect Wastewater Discharge Permits enabling waste haulers to discharge at all authorized HRSD treatment plants. Wastewater haulers are regulated by HRSD in accordance with Section 305 of the HRSD Industrial Wastewater Discharge Regulations, Discharge of Hauled Wastes. HRSD allows these permitted waste haulers to discharge non-industrial wastes including domestic septage, food service grease control device (GCD) waste, collection, holding and transfer (CHT) wastes from vessels, and wastes from portable toilets.
Permitted waste haulers are inspected bi-annually and are routinely checked at HRSD treatment plants. Each discharge location is continuously monitored and digitally recorded by CCTV. In addition to verifying proper discharge procedures by video, discharge volumes are verified through a scale database system and through email prompts programmed into the scale system. These hauled wastes are billed in accordance with the current HRSD Rate Schedule for Hauled Wastewater.
HRSD also operates the Regional Residual Facility (RRF) located at the Nansemond Treatment Plant. The RRF is available for the disposal of residuals generated during line cleaning or pump station maintenance of HRSD and locality owned sanitary sewerage systems. Users are authorized and regulated through the HRSD Best Management Practice (BMP) for the Regional Residuals Facility (RRF). Training on the use of the facility is provided by the Pretreatment & Pollution Prevention (P3) Division and the Nansemond Treatment Plant.
Waste Hauler Training Program
The Waste Hauler Training Program is designed to provide training on the requirements for discharging at HRSD Waste and Grease Receiving Stations. The program has two parts, a guided online training covering all aspects of the waste hauler program and a series of videos demonstrating the correct procedures for discharging at HRSD receiving stations.
Waste Hauler Information
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Examples of sources of domestic septage include septic tank wastewater, grey water or wastewater generated from sink drains, lavatories, showers, dishwashers, and residential laundries.
Septic Tank: a water-tight covered receptacle designed to receive and process the sewage discharge from a building. The effluent from the septic tank is distributed for disposal through the soil. Settled solids and scum from the tank are pumped out periodically and hauled to a treatment facility.
Grey water: wastewater generated from sink drains, lavatories, showers, dishwashers, and laundries – usually associated with a vessels CHT system. It does not include industrial wastes, infectious wastes or human body wastes. Grey water is not an acceptable description for wastewater discharge to an HRSD Treatment Plant; the waste hauler must specify the source of the grey water (i.e. from a CHT system).
Domestic Holding Tank: a system utilized on portable offices/trailers, typically at temporary locations where there is no direct sanitary sewer connection, for collection of both domestic sewage and grey water. It does not include industrial wastewater.
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Fats, Oils, and Grease (FOG) shall mean floatable fats, oils, grease and settled solids produced during food preparation that are recovered from grease control devices; passive devices which stop FOG from entering the sanitary sewer system.
HRSD does not accept yellow grease. Yellow grease shall mean kitchen cooking oil used in food preparation that has not been in contact with or contaminated with other material such as water, wastewater, or solid waste.
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A facility including pumps and equipment for pumping fluids from one place to another. Only liquids and floatables from pump stations may be discharged at HRSD plants (sludge is prohibited).
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A toilet that is not connected to a sewage system but has a compartment utilized as temporary storage of domestic sewage.
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Any combination of domestic septage, portable toilet or CHT wastewater. HRSD does not accept mixed loads containing grease.
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A wastewater collection, holding and transfer (CHT) system on many ships/boats, designed to collect both domestic sewage and grey water, until the wastewater can be pumped off and hauled to a suitable shore receiving facility. It does not include industrial or bilge wastes.
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Those wastes which are pumped from a public or private pump station and subsequently discharged into a downstream sanitary sewer access point. Generally, pump arounds are performed when there is a pump station malfunction or maintenance is being performed.
Pump-around discharges are generally handled under the direction of the locality where the work is being performed. Prior approval from HRSD’s P3 Department is not required if the pump-around occurs in the field and no wastewater is hauled to HRSD.
Footnote**Even though the above wastes are approved for discharge, if at any time the waste hauler divulges information that they believe the wastes are contaminated (i.e. fuel or chemical odor), then the wastes shall be hauled to a Centralized Waste Treatment (CWT) facility or other proper disposal site, NOT an HRSD Treatment Plant.**
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Treatment Plant Address & Phone Accepted Waste Types Open Hours Special Conditions Atlantic (AT)
645 Firefall Dr.
Virginia Beach, VA 23454
Phone: (757) 821-7401
After Hours: (757) 821-7408Fats, Oils, and Grease (FOG)
Other Approved Waste Types:
- Domestic Septage
- Municipal or Private Pump Stations (excluding sludge)
- Portable Toilet (to include domestic holding tanks)
- Mixed Load (excluding FOG)
- Shipboard Domestic (CHT Tank)
- Pump-Around
Fats, Oils, and Grease (FOG):
24 hours a day, seven (7) days a week
Other Approved Waste Types:
24 hours a day, seven (7) days a week
Dedicated receiving station for FOG.
HRSD access badges must be assigned to trucks and are required for plant access and scale usage.
Boat Harbor (BH) 300 Terminal Ave.
Newport News, VA 23607
Phone: (757) 244-1670
After Hours: (757) 244-1676No Fats, Oils, and Grease (FOG) Accepted
Other Approved Waste Types:
- Domestic Septage
- Municipal or Private Pump Stations (excluding sludge)
- Portable Toilet (to include domestic holding tanks)
- Mixed Load (excluding FOG)
- Shipboard Domestic (CHT Tank)
- Pump-Around
Fats, Oils, and Grease (FOG):
No Fats, Oils, and Grease (FOG) Accepted
Other Accepted Waste Types:
6 A.M. to 7 P.M., seven (7) days a week.
No scale, all trucks charged for a full load
HRSD access badges must be assigned to trucks and are required for plant access.Nansemond (NTP) 6909 Armstead Rd.
Suffolk, VA 23435
Phone: (757) 956-3510
After Hours: (757) 956-3524Fats, Oils, and Grease (FOG)
Other Approved Waste Types:
- Domestic Septage
- Municipal or Private Pump Stations (excluding sludge)
- Portable Toilet (to include domestic holding tanks)
- Mixed Load (excluding FOG)
- Shipboard Domestic (CHT Tank)
- Pump-Around
Fats, Oils, and Grease (FOG):
6 A.M. to 230 P.M., seven (7) days a week
Other Accepted Waste Types:
24 hours a day, seven (7) days a week
Dedicated receiving station for FOG.
HRSD access badges must be assigned to trucks and are required for plant access and scale usage.
Williamsburg (WB) 300 Ron Springs Dr.
Williamsburg, VA 23185
Phone: (757) 258-6440
After Hours:(757) 258-6450Fats, Oils, and Grease (FOG)
Other Approved Waste Types:
- Domestic Septage
- Municipal or Private Pump Stations (excluding sludge)
- Portable Toilet (to include domestic holding tanks)
- Mixed Load (excluding FOG)
- Shipboard Domestic (CHT Tank)
- Pump-Around
Fats, Oils, and Grease (FOG):
6 A.M. to 7 P.M., seven (7) days a week
Other Accepted Waste Types:
6 A.M. to 7 P.M., seven (7) days a week.
Dedicated receiving station for FOG.
HRSD access badges must be assigned to trucks and are required for plant access and scale usage.York River (YR) 515 Back Creek Rd.
Seaford, VA 23696
Phone: (757) 833-1760
After Hours: (757) 833-1766No Fats, Oils, and Grease (FOG) Accepted
Other Approved Waste Types:
- Domestic Septage
- Municipal or Private Pump Stations (excluding sludge)
- Portable Toilet (to include domestic holding tanks)
- Mixed Load (excluding FOG)
- Shipboard Domestic (CHT Tank)
- Pump-Around
Fats, Oils, and Grease (FOG):
No Fats, Oils, and Grease (FOG) Accepted
Other Accepted Waste Types:
6 A.M. to 7 P.M., seven (7) days a week.
HRSD access badges must be assigned to trucks and are required for plant access and scale usage. Approval must be obtained from P3 prior to discharge at an HRSD treatment plant outside normal operating hours. In the event of an emergency, P3 staff must be contacted to coordinate with the Treatment Plant for access and use of the facility.
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HRSD requires the permitted waste haulers to submit the tank specifications from the manufacturer or to perform measurements and provide diagrams on any truck that will be used under the HRSD Indirect Wastewater Discharge Permit. The following are guidelines for tank measurement:

The measurements can then be entered into a website such as: http://www.calculatorsoup.com/calculators/construction/tank.php to calculate tank volume.
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For questions about billing or to set up a payment arrangement, contact our Billing Coordinator at 757.460.7053 or p3data@hrsd.com.
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Accurate Marine Environmental
3965 Burtons Point Road
Portsmouth, VA 23704
757.393.5840
Website: http://www.accuratemarine.us/Blue Ridge Tank Cleaning
803 Seaboard Ave., Chesapeake, VA 23324
757.543.7694
Website: http://blueridgetankcleaning.com/HEPACO
1301 Marsh Street, Norfolk, VA 23523
757.543.5718
Website: http://www.hepaco.com/Note: If you wish to use a company not listed, please contact HRSD's Pretreatment & Pollution Prevention (P3) Department at p3data@hrsd.com for approval prior to commencement of work.